SecureOne Outsource Solutions has come a long way in the last 38 years.
The recently renamed SecureOne Outsource Solutions (SecureOne) is the result of the combination of six separate companies. Cal Coast Data Entry, McDonald Data Services and Data Preparation International trace their inception back to the 1970’s. Data Center of Arizona and Data Center de Nogales began in 1992 and 2003, respectively. The most recent addition to the SecureOne family of companies is Docucon Imaging Services, a twenty plus year old San Antonio based service provider specializing in the conversion of paper, microfilm/fiche and aperture cards to digital images.
The recipe for success was amazingly similar. Each company worked hard to provide service worthy of an existing customer providing a recommendation to a new customer. There are numerous stories of taking on projects larger and different than anything previously attempted. In each case the project was handled with the usual flair and competence to produce another satisfied customer. SecureOne has worked with an impressive client list and has officially joined the ranks of highly successful companies.
The market for outsourced business services has changed dramatically in recent years and SecureOne has increased its service offerings to meet this changed marketplace. While continuing to provide domestic data entry, we have greatly expanded our service offerings to include offshore data entry, remote data entry and transaction processing, document scanning, mailroom and document preparation, lockbox and caging, letter shop, marketing and mail list hygiene, call center and database design and maintenance. Throughout all these changes, we have zealously guarded our core value of “real service from real people”.
Today SecureOne remains USA-owned (50% Hispanic owned) with locations in the Dallas suburb of Plano, Phoenix, Southern California, San Antonio and Nogales, Mexico. We employ over 300 operators and 150 support staff making us one of the largest business process outsourcing service providers in the country. On an annual basis we process well in excess of 40 million transactions. In addition to our company facilities, we have also taken advantage of 30 plus years of industry experience to select a limited number of qualified offshore partners to give us access to additional 3,000 operators. With access to all these options, projects can be assigned based upon the specific capabilities of the production facility and the needs of the customer. The combination of these resources gives SecureOne the ability to rapidly scale up for almost any size project, provide work on a 24/7 basis and offer multiple affordable processing options. And while we may have grown in both size and service offerings, you can still rely on our business decisions being based on a philosophy of care and concern for each individual customer’s needs and superior attention to detail.
Our goal is to provide a solution to your business problem, something we’ve been providing for our clients for over 38 years. Please join our list of satisfied customers that including recognizable names such as Safeway, Applebee’s, Fidelity, Geico, Intuit, Omnicom, Sony, Sprint Nextel and the US Navy.
As you browse through our service offerings, we hope you will take a moment to contact us for knowledgeable, friendly answers to your project questions. Whether big, small or somewhere in between, we welcome your business.